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Cookie policy

What this site stores on your device, what each cookie is for, how long it lasts, and how to limit or stop it.

1. What cookies are

A cookie is a small text file a website asks your browser to keep. Browsers also offer local storage, which does the same job in a slightly different way. This policy covers both, and uses the word cookie for both because that is what people call them. Some are set by us and some by services we use, and the table below names every one.

2. The cookies this site sets

CookieSet byWhat it doesHow long it lasts
smebox_lang_v1SMEBoxRemembers whether you chose English, Bahasa Malaysia or Chinese, so the site does not reset to English as you move between pages.Until you clear your browser’s site data
smebox_notice_v1SMEBoxRemembers that you have already seen the short cookie reminder during this visit, so it is not shown again on every page.Until you close the browser tab
_ga, _ga_<id>Google AnalyticsCounts visits and tells us which pages are read and which are ignored.Up to 24 months
_gcl_au and relatedGoogle AdsMeasures whether an enquiry followed one of our advertisements.Up to 90 days

The first two rows are set by this site and are the only storage it uses on its own. The exact names and lifetimes of the Google cookies are set by Google, not by us, and may change. Google’s own description of them is on its cookies page.

3. Necessary cookies

Two items are stored by this site: the language you chose and a note that you have seen the cookie reminder. Both stay on your own device, neither identifies you, and nothing is sent to us or to anyone else. Your browser can block them, and the site still works if you do.

4. Analytics and advertising cookies

This site uses Google Analytics and Google Ads measurement. They are active when you visit, and we show a short reminder at the start of each visit to tell you so. We use analytics to see which guides are actually read, which is how we decide what to write next, and advertising measurement to tell whether an enquiry followed an advertisement we paid for.

We do not sell the data these cookies produce, and we do not use them to build a profile of you for anyone else.

5. Limiting or stopping cookies

You can block or delete cookies at any time in your browser’s privacy or site data settings. Google also offers a free browser add-on that stops Google Analytics measuring your visits, and lets you adjust how advertising is personalised for you in your Google account. Blocking everything leaves the site usable, though the language switch will reset as you move between pages. If you would like us to stop using data about your visits that is linked to you, write to [email protected].

6. Cookies and your personal data

Where a cookie collects information that can identify you, it is personal data and the privacy notice applies to it as well as this policy. The privacy notice sets out the legal basis we rely on, how long we keep data, and how to ask for a copy of what we hold.

7. Changes to this policy

If the cookies we set change, this page is updated and the date below changes with it. Where the change is material, we will say so at the top of this page.

8. Contact

Questions about cookies on this site: [email protected], or write to Double Pro Plus Sdn Bhd (1280749-D), C-3A-2, Megan Avenue 1, No 189, Jalan Tun Razak, 50400 Kuala Lumpur.

Last updated 23 October 2026.